These terms set out the rules for using this website. By using it, you confirm that you accept these terms and agree to follow them. If you don't agree, please don't use the website.
Please read them together with our privacy notice and cookies page, which explain how we collect, use and protect personal information and how we use cookies.
1. About us and these terms
1.1 This website is operated by Nelson Carter Consultancy Ltd, a company registered in England and Wales under company number 10708337, whose registered office and main trading address is 167-169 Great Portland Street, 5th Floor, London W1W 5PF.
1.2 In these terms, "we", "us" and "our" mean Nelson Carter Consultancy Ltd, and "the website" means the website at thespeakerhandbook.com.
1.3 The Speaker Handbook is a trading name of Nelson Carter Consultancy Ltd.
1.4 We may update these terms from time to time. Please check this page each time you use the website, as the version in force at the time will apply. You can contact us at hello@thespeakerhandbook.com.
2. Who may use this website
2.1 The website is run from the United Kingdom and is available to users worldwide. We don't guarantee that the website, or any of its content, is suitable or available for use in every country. If you use it from outside the UK, you are responsible for following your local laws.
2.2 You may use the website only for lawful purposes. You are responsible for making sure that anyone who uses the website through your internet connection knows about these terms and follows them.
2.3 We may suspend, withdraw, restrict or change all or any part of the website at any time without notice.
3. Intellectual property and permitted use
3.1 We own, or are licensed to use, all intellectual property rights in the website and the material published on it, including our guides, text, illustrations, photographs and design. These works are protected by copyright, trade mark and other intellectual property laws around the world. All such rights are reserved.
3.2 You may view the website on screen, and print or download extracts for your own personal use or your own business's internal use.
3.3 You must not:
- (a) copy, reproduce, distribute, republish, sell, rent, sublicense or commercially exploit any part of the website or its content;
- (b) use any illustrations, photographs, video, audio or graphics separately from the text that goes with them;
- (c) remove or alter any copyright, trade mark or other proprietary notice;
- (d) frame or mirror the website on any other website; or
- (e) use any automated means, including bots, scrapers or data-mining tools, to access or extract content or data from the website, including to train artificial intelligence systems, without our prior written consent.
3.4 If you print, copy, download, share or otherwise use any part of the website in breach of these terms, your right to use the website ends immediately and you must, at our option, return or destroy any copies you have made.
4. Prohibited use
4.1 You must not:
- (a) use the website in any way that breaks any applicable law or regulation;
- (b) knowingly introduce viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful;
- (c) try to gain unauthorised access to the website, the server it is stored on, or any server, computer or database connected to it;
- (d) attack the website with a denial-of-service attack or a distributed denial-of-service attack;
- (e) use the website to send any material that is unlawful, defamatory, obscene, offensive, discriminatory, misleading or in breach of anyone else's rights; or
- (f) misuse the website in any other way.
4.2 We may report any breach of this section to the relevant law enforcement authorities and co-operate with them, including by disclosing your identity where we are legally permitted or required to do so.
5. Links to and from this website
5.1 Where the website links to other websites or resources provided by third parties, including the businesses we feature, those links are for information only. We have no control over the content of those websites or resources and accept no responsibility for them.
5.2 You may link to our home page, or to any of our guides, as long as you do so in a way that is fair and legal and doesn't damage our reputation or take advantage of it.
5.3 You must not link to the website in a way that suggests any form of association, approval or endorsement on our part where none exists, and you must not frame the website on any other site.
5.4 We may withdraw linking permission without notice.
6. Website availability and security
6.1 We don't guarantee that the website will always be available, uninterrupted or secure, or that it will be free from bugs or viruses.
6.2 You are responsible for using your own virus protection software and for configuring your technology to access the website.
7. Content on this website
7.1 The content on this website is for general information only. It is not intended to be advice on which you should rely.
7.2 You should get professional or specialist advice before taking, or not taking, any action on the basis of the content on this website.
7.3 Although we make reasonable efforts to keep the website up to date, we make no representations, warranties or guarantees, express or implied, that its content is accurate, complete or up to date.
8. Businesses we feature and recommend
8.1 We choose the businesses we feature on editorial grounds, as explained in How we choose. Featuring or recommending a business means we think it is worth considering. It is not a guarantee of its work, prices, availability or suitability for you.
8.2 If you deal with a business you find through the website, or that we recommend to you, your agreement is with that business, not with us. Please make your own checks before you commit to anything.
8.3 Our recommendation service is free. We give recommendations in good faith, based on what you tell us and what we know at the time.
8.4 If a business pays us for anything, we say so clearly. Payment never buys a place in the handbook.
9. Our liability
9.1 Nothing in these terms excludes or limits any liability that cannot lawfully be excluded or limited under English law, including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.
9.2 If you use the website in the course of a business, we exclude all implied conditions, warranties, representations and other terms that may apply to the website or any of its content.
9.3 If you use the website in the course of a business, we will not be liable for any loss of profits, sales, business or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.
9.4 If you use the website as a consumer, we provide it for domestic and private use only, and we have no liability to you for any business loss.
9.5 We are not liable for any loss or damage caused by a virus, distributed denial-of-service attack or other technologically harmful material that may infect your equipment, programs, data or other material because you used the website or downloaded content from it or from any website linked to it.
10. Information you send us
10.1 We use what you send us through the website's forms only to deal with your message and, if you suggest a business, to consider it for the handbook, as described in our privacy notice. Please don't send anything that is confidential to someone else, or that you don't have the right to share.
10.2 If you suggest or tell us about a business, you confirm that the information is accurate as far as you know, and you allow us to use it to consider the business and, if we choose, to feature it. We decide what to publish, and we may check, edit or not use what you send.
10.3 You must not send us any unlawful, harmful, misleading or infringing material through the website.
11. General
11.1 If any part of these terms is found by a court or other competent authority to be unlawful, invalid or unenforceable, that part will be treated as deleted and the rest of these terms will continue in full force.
11.2 If we don't enforce any right or provision in these terms, that doesn't mean we have waived it.
11.3 You may not transfer any of your rights or obligations under these terms without our prior written consent. We may transfer ours.
12. Governing law and jurisdiction
12.1 These terms, their subject matter and their formation are governed by English law.
12.2 The courts of England and Wales have exclusive jurisdiction over any dispute arising out of or in connection with these terms or your use of the website, except that if you are a consumer living in Scotland or Northern Ireland, you may also bring proceedings in your home courts.
Last updated: 30 October 2026.