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Stephen Frost

Business Leader

Global Diversity, Inclusion and Leadership Expert, CEO & Founder of Frost Included

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About

Gender: Male

Nationality:

Languages: English

Travels from: United Kingdom

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Table of Contents

Biography Highlights

Globally recognized, diversity and inclusion expert Stephen Frost helps organizations understand, lead and deliver inclusion systemically, adding measurable value to their bottom line. He was the first-ever Director of Diversity & Inclusion for the Olympic and Paralympic Games (London 2012). Stephen teaches Inclusive Leadership at Harvard Business School, Singapore Management University, and at the Paris Institute of Political Studies (Sciences Po). He has served as an expert advisor to the British Government, The White House, and KPMG’s Diversity and Inclusion Program. Stephen is the author of The Inclusion Imperative, Inclusive Talent Management and Building an Inclusive Organization. Stephen was recently named one of the top 100 influential LGBT people in the UK.

Biography

Meet Stephen Frost

Stephen Frost is a globally recognized diversity, inclusion and leadership expert, and founded Frost Included in 2012. He works with clients to embed inclusive leadership in their decision-making. Stephen worked in-house at KPMG as Head of Diversity and Inclusion from 2014-2015. From 2007- 2012 Stephen designed, led and implemented the inclusion programs for the London Olympic and Paralympic Games as Head of Diversity and Inclusion for the London Organizing Committee (LOCOG).

From 2004-2007, Stephen established and led the workplace team at Stonewall; growing the Diversity Champions program to the largest of its kind in the world with over 600 members, launching the UK’s first LGBT recruitment guide, establishing the Stonewall Leadership Program and developing the Workplace Equality Index, which has become a standard across most leading employers.

He was a Hertford College Scholar at Oxford and a Fulbright Scholar at Harvard. He was elected recipient of the 2010 Peter Robertson Award for Equality and Diversity Champions, named a 2011 Young Global Leader by the World Economic Forum and voted one of the top 100 influential LGBT people in the UK. He has recently featured on the Management Today ‘Agents of Change’ 2019 list.

He teaches Inclusive Leadership at Harvard Business School, Singapore Management University and Sciences Po in France. He serves as an Advisor to the British Government, The White House, and KPMG’s Diversity and Inclusion Program.

Stephen is author of The Inclusion Imperative: How Real Inclusion Creates Better Business and Builds Better Societies (Kogan Page, 2014), Inclusive Talent Management: How Business Can Thrive in an Age of Diversity (Kogan Page, 2016) and Building an Inclusive Organization: Leveraging the Power of Your Diverse Workforce (Kogan Page, 2019).

Videos

Popular Talks

Inclusive Leadership

How to Develop an Inclusive Mindset and Behavior for Business and Personal Success

There’s a simple contradiction in the way leaders manage their people and run their organizations that is too often overlooked; they are addicted to sameness in an age of diversity. That is fundamentally an unsustainable position to be in. Understanding and being adept at inclusive leadership will help leaders thrive in their increasingly diverse environment.

Inclusion is not just about accepting people’s differences – it’s about leveraging colleagues’ and employees’ unique experiences and backgrounds, as well as understanding your customers’ needs, to drive innovation and results.

Reframe inclusion for leaders to benefit them and the wider organization. Learn from real-world examples and understand what being an inclusive leader looks like.

By attending this session, you will learn how to:

Learn what inclusive leadership practices are in practice
Be inspired to find your personal ‘why’ and become an inclusive leader
Benefit your organization at large by embedding inclusivity from the top

PROGRAM FORMAT: From a 45-75 minute keynote with Q & A to a half-day workshop

PERFECT AUDIENCE: Chief Diversity Officers and Human Resource department leaders.

Available: Virtually

Creating Inclusive Cultures

A diverse workforce doesn’t mean your organization is a safe and inclusive place to work. It doesn’t mean that your employees are able to perform to their full potential. In order to leverage the true power of a diverse workforce, your organizational culture must be inclusive. Learn how to make this a reality.

By attending this session, you will learn how to:

Practical insights and ‘nudges’ needed to create and maintain an inclusive workplace culture
Learn how to engage your organization in this culture, from top to bottom
See how organizations are doing this successfully

PROGRAM FORMAT: From a 45-75 minute keynote with Q & A to a half-day workshop

PERFECT AUDIENCE: Chief Diversity Officers and Human Resource department leaders.

Available: Virtually

Embedding Inclusion into Strategy

Without inclusion, diversity can fail. Stephen offers a powerful, humorous and compelling argument for inclusion, based on empirical evidence from around the world combined with the latest Harvard research. It is a thought provoking, challenging and informative opportunity to refresh the believers and convert the currently unconvinced that inclusion enhances.

In order to be successful and make a real impact, inclusion needs to be central to organizational strategy. It must be fully supported by the CEO and have buy-in from key stakeholders and be central to how your organization operates day to day. Learn how to make this a reality and why inclusion will benefit your organization as a whole.

By attending this session, you will learn how to:

Position D&I to support the core purpose and impact of the organization.
Ensure D&I is part of organizational strategy.
Design diversity and inclusion strategies tailored to the business goals of an organization

PROGRAM FORMAT: From a 45-75 minute keynote with Q & A to a half-day workshop

PERFECT AUDIENCE: Chief Diversity Officers and Human Resource department leaders.

Available: Virtually

Inclusion 4.0

What does Inclusion of the Future Look Like

Many organizations have talented Diversity Officers and operate Diversity 101 programs; however, they may find a way to get the most out of their program they need to upgrade to inclusion 4.0. Diversity is great, but so is bringing differences together in one team, and often this second imperative is forgotten in the pursuit of the former.

The next phase of inclusion needs to address the realities of living in a digitally equipped world. Inclusion 4.0 looks at where organizations must now develop. It looks at how to embed inclusion into overall strategy and operations, as well as how to attract, recruit, retain, and upskill a diverse team that gains competitive advantage and is greater than its parts.

By attending this session, you will learn how to:

Prepare for the future of work by facing new inclusion challenges head on
Move your organization beyond inclusion compliance, debiasing systems, and marketing messages
Learn how to embed inclusion into overall organizational strategy

PROGRAM FORMAT: From a 45-75 minute keynote with Q & A to a half-day workshop

PERFECT AUDIENCE: Chief Diversity Officers and Human Resource department leaders.

Available: Virtually

Books

The Key to Inclusion: A Practical Guide to Diversity, Equity and Belonging for You, Your Team and Your Organization

Recognizing the importance of diversity, belonging and equity is not enough. This book has the practical guidance needed to think differently and make true inclusion a reality. Edited by Stephen Frost, a leading voice in the Diversity, Equity and Inclusion (DEI) space, this book is a must-have for all those who know that achieving inclusion at work is important but don’t know where to start. It covers how to be more inclusive as an individual by changing your mindset and building your cultural intelligence as well as how to develop more inclusive teams by adapting management practice and environments whatever the size or structure of your business. The Key to Inclusion also provides tools, strategies and advice on inclusion at an organizational level through inclusive strategy, leadership, governance, data, systems and processes.

Building an Inclusive Organization: Leveraging the Power of a Diverse Workforce

A diverse workforce is a business imperative. Without it, companies are made up of employees who come from the same background and have the same skills and, therefore, the same blind spots. A diverse workforce brings together different strengths, a variety of experiences, a huge breadth of knowledge and a wealth of creative problem-solving techniques. However, in order to leverage the benefits of this diverse workforce, businesses must be inclusive. Inclusion ensures that employees feel supported, are treated fairly and are therefore happier, more engaged and more productive. Building an Inclusive Organization is a practical guide to creating an environment of real inclusion. It explains how to remove unconscious bias from company processes including recruitment and selection, how to make the case for diversity and inclusion to all stakeholders and how to embed inclusion into an organization’s culture and overall business strategy.

Inclusive Talent Management: How Business can Thrive in an Age of Diversity

Reframe how you think about talent management, diversity and inclusion with this paradigm-shifting book that: Holds a mirror up to current discriminatory and unfair practices, explaining the dire need to shift from current ‘homogenous talent management’ to ‘inclusive talent management’. Provides the practical steps and best practice for incorporating diversity and inclusion into talent management strategy. Includes insights and examples from more than 60 leading organizations around the world across a range of sectors.

The Inclusion Imperative: How Real Inclusion Creates Better Business and Builds Better Societies

The Inclusion Imperative is a useful guide for professionals wishing to develop a genuinely diverse workforce and an inclusive workplace, but who are frustrated at the inadequacy of guidance currently available to them. Through practical advice and case studies, this book helps organizations deliver improved employee recruitment and retention, enhanced productivity and better decision-making. Leadership, diversity and communications expert Stephen Frost demonstrates that inclusion is not just a moral imperative but one that brings economic and other intangible benefits to organizations.