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Simon T. Bailey

Author

Empowering Individuals to Unleash Their Inner Brilliance and Resilience

Visit Simon's website

About

Gender: Male

Nationality: United States

Languages: English

Travels from: United States

Engagement Types

Topics

Websites

Website

Table of Contents

Biography Highlights

Recognized among Success magazine’s Top 25 alongside Brené Brown, Tony Robbins, and Oprah Winfrey
Former Sales Director at Disney Institute, impacting over 2,400 organizations across 54 countries
Author of 11 books, including "Resilience@Work: How to Coach Yourself Into a Thriving Future"

Biography

Simon T. Bailey: Illuminating Brilliance and Resilience Worldwide

Simon T. Bailey equips leaders with tangible tools to turn adversity into unprecedented growth and innovation. Featured in Success magazine’s Top 25 alongside Brené Brown and Tony Robbins, Bailey’s groundbreaking “State of Working America Report” has reshaped our understanding of workplace resilience and brilliance.

For over two decades, Bailey has advised 2,400+ organizations across 54 countries, including American Express, Deloitte, and Salesforce. His expertise, honed as a former Sales Director at Disney Institute, offers a unique blend of magical customer experience and practical business acumen.

Bailey’s influence extends through 11 books, including “Resilience@Work,” and LinkedIn Learning courses reaching 120,000+ professionals. With an executive MBA from the Royal Docks School of Business and Law at University of East London and three honorary doctorates, he’s dedicated to fostering “brilliant resilience” in leaders and organizations worldwide.

Videos

Showreels

Speaking videos

Testimonial videos

Popular Talks

How to Lead Your Team into a Thriving Future

Empower High-Performance Teams: Cultivate resilience through targeted mindset, skillset, and willpower development. Equip your workforce with adaptive tools to meet evolving market demands and drive sustainable growth swiftly.

Key Takeaways

Process:

Leverage research from the State of Working America – Thriving in Resilience and Brilliance
Agile Coaching: Deliver targetd insights to boost motivation and engagement
Well-being Focus: Maximize productivity by optimizing team health and potential

Payoff:

Skill Empowerment: Equip teams with critical abilities to excel in dynamic environments
Personalized Engagement: Tailor approaches to drive individual buy-in and performance
People-Centric Execution: Achieve results through consistent, collaborative, human-focused strategies

Available: In person, Virtually

Resilience@Work - Thriving in Selling

Supercharge your sales career by mastering the art of resilience-driven selling. Learn to leverage empathy and authenticity to boost performance and enrich your life, regardless of economic conditions.

Key Takeaways

Process:

1. Dive into expert strategies for resilience-based selling

2. Collaborate with a dynamic peer group of 3-5

3. Uncover your unique personality archetype for sales success

Payoff:

1. Skyrocket your confidence and customer rapport

2. Harness your authentic self to close more deals

3. Transform customers into lifelong brand advocates

Elevate your game. Be the sales pro who doesn’t just sell products but creates customers for life.

Available: In person, Virtually

Spark Customers for Life

In today’s oversaturated market, average service is extinct. Simon reveals the transformative insight from his seven years as a Disney cast member and sales director of the Disney Institute that elevates customer experiences from mundane to magical.

Key Takeaways

Process

Cut through digital noise with emotional connections
Turn every interaction into a “wow” moment
Harness the power of being a “plus in a minus world” creates viral, organic growth
Engage customers’ heads, hearts, and hands for unshakeable loyalty

Payoff

Simon’s unique “Spark” method doesn’t just satisfy customers—it creates passionate brand advocates. Elevate your competitive edge in a world driven by recommendations and reviews.

Discover how one simple principle, Simon’s ‘Spark’ method, can revolutionize your business, customer service, and approach to life. Once learn it, you’ll see its potential everywhere, transforming not just your business, personal interactions and life.

Transform your team. Electrify your brand. Spark customers for life.

Available: In person, Virtually

Simon'S

Testimonials

Select Dr. Simon T. Bailey as your keynote speaker! Simon presented the closing keynote, Shift Your Brilliance: Navigating and Flourishing in the Evolving Workplace, at New York City SHRM’s Annual HR Conference, Navigating NEXT. His message was timely, powerful, and inspirational! His presentation style was engaging and energetic. Add to that a very joyful, infectious laugh and you have presentation gold. On behalf of New York City SHRM, I highly recommend Dr. Simon T. Bailey!

Janet Hoffmann

President,

HR Aligned Design

His sole purpose in life is to improve the lives of others and bring them to live lives of true brilliance & passion, operating from levels higher than they ever thought possible. He was the keynote speaker for our first-ever True to You Leadership Summit and had everyone in the room engaged and eager for more. His larger-than-life energy engulfed the room and made you feel like he was sharing his wisdom directly with you. Simon is a difference-maker with a very special set of skills. Thanks, Simon for all you do to make us brilliant.

Camye Mackey

Chief People Officer,

Atlanta Hawks and State Farm Arena

It was terrific to have Simon as the host and a keynote speaker at our virtual annual conference. His positivity, joy, and sense of humor are contagious. He’s an energizing speaker with a natural curiosity, and he set the perfect tone for our conference.

Wylecia Wiggs Harris, PHD, CAE

Chief Executive Officer,

American Health Information Management Association

This was a virtual event, so we needed someone with positive energy and enthusiasm to get everyone inspired and capture people's attention, and Simon’s talk certainly accomplished this. Simon was careful to incorporate direct references, tips, and takeaways for our industry, which was a great strength of the program. He earned great ratings from our attendees. I will definitely consider him for other event opportunities, and I highly recommend him for program content on business, communications, and leadership topics.

Lynn McCullough

Executive Director and Meetings Manager,

CMA Association Management

He dedicates his time, his life, and his talents to developing leaders around the world. We are so blessed to have a relationship with Simon, and what I will say about Simon is he connects with people because of the work he puts in to get to know them. When we first met Simon, he asked about our organization, he asked about our culture, he asked about the needs that our people had. He built a relationship from the beginning so he could connect to the culture and the team within the organization.

Bill Luth

Executive Vice President,

Signet Jewelers

After not having a conference for 2 years, I needed someone that was motivational, but on point with what we’re focused on. Our focus right now is about enhancing and elevating our customer experience for our client’s customers, and everything in Simon’s message is what we need our network to hear about sparking that customer experience. Simon really nailed all of the things that were important to us, whether it was communication or the passion that you need to have in customer service.

Larry Thomas

Global President of Platform Solutions,

Crawford & Company

The bottom line is Simon is brilliant, and he brings out the brilliance in other people by being 100% present, and he’s always willing to share all of his experiences, his wins, his challenges that he had and has overcome. He shares all of it with you with one purpose: to bring out the brilliance in other people. So, Simon, you know that I admire you, and I am just honored that every time we have a conversation, it’s compelling, and it helps to bring out the brilliance in me so that I can turn around and give it away.

Mary Katherine Morales

Speaker and Author,

We just ended our huge annual event, and Simon T. Bailey knocked it out of the park! He received a standing ovation. People hung around afterward to shake his hand and meet with him, and he reached our audience and connected with them. When you can make them laugh and cry and not hear a pen drop, you know you have a winner with Simon.

Sandra Samargis

Director of Business Strategy,

BCEN

After listening to Simon, I felt stronger to thrive in my circle of resilience. I exist now because I’m needed now—open to new ideas and to celebrate, not just tolerate others. I will take my M.E.D.S. as well as read, write, and reflect every day. I will ensure I made a difference and added value today. What a wonderful speaker! It’s always uplifting to hear Simon’s positive insights!

SHRM Conference Attendee

This session was inspiring because of not only Simon’s messaging, but his delivery which was honest, engaging, and personal. He was also able to connect the audience to each other, doubling the impact of his message. Align yourself within so that you can embrace change with positivity.

SHFM Conference Attendee

Books

Resilience@work: How to Coach Yourself Into a Thriving Future

In this fast-paced world, the ability to cultivate resilience has become paramount. Be inspired by this business parable that sheds light on this essential skill. You will meet four individuals: Hurry, Worry, Ready, and Steady–navigating the challenges of an ever-evolving future. Hurry and Worry are introduced to a self-test, a catalyst for personal growth. Meanwhile, Ready and Steady, experienced in navigating every economic climate, share self-coaching wisdom on thriving in any situation. It’s time for you to take charge of your destiny. Resilient individuals wake up every day with a burning desire to make a difference and proactively seek opportunities to excel. Resilience is a superpower that reduces stress, boosts psychological capital, and paves the way for greater productivity. Conquer any challenge. Coach yourself into a thriving future. Contribute your brilliance by leading the way to a better tomorrow.

Ignite the Power of Women in Your Life - a Guide for Men

In this complex and chaotic time, we need more than ever the particular skills and attributes women possess and can bring to the table. In order to create an environment where the full potentials of these women can be realized, men need to learn how to help ignite the immanent and distinct sparks within them, so these women can, in turn, warm the lives of those they touch. To move successfully, into the future, men need to be able to live in relationships that are whole, genuine and open. They need to understand how to be their best, most vulnerable selves. They need to know how to celebrate and connect on a deep level with the women in their lives. With raw honesty and hard-learned truths, Mr. Bailey invites men (and women) into a world where they can do just that in this compelling and necessary guide. The book is an important read – meant to be kept close by and referenced often. Read it, follow it, live it and watch as your life blazes more intensely – lit by lighting the fires of the women you love and work with on a daily basis.

Be the Spark: Five Platinum Service Principles for Creating Customers for Life

In today’s competitive business world, there’s no place for lackluster performance, half-brilliant contributions, or low-burning customer service. When you find your SPARK you shine brilliantly against a backdrop of automation, algorithms, and autonomous cars. You realize you weren’t just hired to do a job; your purpose is to surpass all expectations and create memorable moments that surprise and delight your customers. Your SPARK is what distinguishes you from the pack through exceptional PLATINUM service that keeps customers coming back-every time.You have the opportunity to Be the Spark for your company, customers, and employees, and this book will teach you how. Author Simon T. Bailey shares five proven methods to equip you with a simple framework that will help you infuse your culture with a mindset that captures the hearts and minds of employees so they will, in turn, capture the hearts and minds of customers. Through evidence-based research, stories and examples, Be the SPARK will teach you how to attract and retain customers in a growing global market, turn customers into loyal fans, and create unforgettable moments that keep them coming back.Best of all, this book will help you find and ignite your inner SPARK. It’s time to light the fire in your belly, to kindle your passion, and Be the Sparkthat creates the change you want to see in yourself, your company, and the world.

Releasing Leadership Brilliance: Breaking Sound Barriers in Education

What separates good leaders from brilliant ones? How do you successfully move your school or district from mediocrity to brilliance? Drawing on their vast expertise in the business and education worlds, the authors provide a simple and sustainable framework that will help you overcome educational inertia to reach new heights of achievement. The authors use the four forces of flight as a powerful metaphor: Weight: Reveal your Personal Brilliance through self-discovery Lift: Expand Collaboration Brilliance through collaboration with all stakeholders Thrust: Drive Team Brilliance by encouraging smart risks and designing potent changes Reduce Drag: Tap into Student Brilliance by unleashing imagination, resilience, and hope With relevant case studies and tangible tools and techniques, Releasing Leadership Brilliance will show you how to make deep, lasting change in your school or district.

Success is an Inside Job: Includes Bonus Book: Brilliant Service is the Bottom Line

From the bestselling author Simon T. Bailey comes… Two classic books combined into one. Success Is An Inside Job will… Articulate how to increase your self-worth Identify how to shift from success to significance Evaluate how to buy your future Develop your signature presence Brilliant Service Is The Bottom Line will… Create High-Touch moments in the midst of a High-Tech world Convey why customer ownership is more important than customer service Differentiate your customer experience by creating memorable moments Assess why Service Leaders are important to the operation

Shift Your Brilliance: Harness the Power of You, Inc. (Brilliant Living Series)

Brilliance Is A Decision It’s Time to Disrupt Your Current Reality and… Experience Your Shift Into Brilliance This book is your roadmap, your call to action; your opportunity to create accelerated results professionally, personally and financially. It is time for you to turn every day into a brilliant breakthrough. Shift Your Brilliance will teach you: Strategies for sharpening your focus Steps to clear your vision Actions to harness individual and organizational potential Tools to unearth what really sets you on fire Tips on how to become a Chief Breakthrough Officer Its now time for you to Shift Your Brilliance!

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