Description: In today's world, as we grapple with a diverse range of challenges, the essence of inclusivity has never been more crucial. But what happens when the most vulnerable – the patients – feel left out, unheard, and undervalued? Roi Shternin, with his own incredible journey from being immobilized for nearly a decade to becoming a global advocate for patient empowerment, dives deep into the significance of inclusion in the healthcare industry. Drawing from his personal experiences, Roi underscores the pivotal role that healthcare professionals, institutions, and even patients themselves have to play in creating a more inclusive and empathetic healthcare environment. Key Takeaways: * Understanding the depths of patient emotions, struggles, and their need for representation. * The power of personal narratives in driving change. * The role of technology and innovation in promoting inclusive healthcare practices. * Strategies for organizations to foster an inclusive environment for all patients, regardless of their backgrounds or conditions. * Insights from Roi’s revolutionary work and how they can be applied in a wider context of inclusion and diversity. Workshop Title: Empathetic Communication: A Skillset for Inclusive Healthcare Workshop Description: As diversity, equality, and inclusion take center stage in our professional settings, healthcare remains an area where these principles hold life-changing significance. Based on Roi's book, "The Little Handbook of Patient Communication," this interactive workshop will equip participants with practical skills to ensure every patient feels heard, valued, and understood. Workshop Modules: * Understanding the Patient’s World: Participants will be taken on a journey to understand the mindset of patients, their fears, aspirations, and the importance of acknowledgment. * Active Listening: Dive into techniques that facilitate genuine understanding. Learn the difference between hearing and listening. * Empathy vs Sympathy: Interactive activities to differentiate and apply the two in real-life healthcare scenarios. * Feedback Loops: Techniques to ensure ongoing communication, validation, and understanding. * Case Studies: Real-life scenarios where participants will be asked to apply the communication strategies learned. These will include diverse situations to underline the importance of inclusive communication. * Action Plan Creation: Participants will draft an action plan on integrating empathetic communication in their daily healthcare routines. Target Audience: Healthcare professionals, medical students, administrators, patient relationship managers, and anyone interested in enhancing their patient interaction skills for a more inclusive healthcare environment. Duration: 4 hours (including breaks) Materials Required: Interactive digital platform (like Zoom or Microsoft Teams), breakout room functionality, digital handouts of communication techniques, whiteboard for brainstorming sessions, and feedback forms for post-session insights. This combination of a keynote and workshop can help drive home the importance of inclusion in healthcare and equip participants with actionable skills to make a difference.

1. "Building Resilience: From Surviving to Thriving" - This workshop will explore the concept of resilience and the key factors that contribute to building and maintaining it, drawing inspiration from Roi Shternin's journey. Participants will learn practical strategies and tools to strengthen their inner strength, overcome challenges, and achieve their goals. I. Introduction * Welcome and introduce Roi Shternin as the inspiration behind the workshop * Explain the purpose and objectives of the workshop * Briefly touch upon the concept of resilience and its significance in today's world II. Understanding Resilience * Define resilience and its key components * Discuss the difference between surviving and thriving * Share statistics and research on the impact of resilience on health and well-being III. Roi Shternin's Journey: A Story of Resilience * Give an overview of Roi Shternin's story, highlighting the challenges he faced and how he overcame them * Discuss the key factors that contributed to his resilience, such as his inner strength, positive mindset, and support system * Encourage participants to reflect on their own experiences and share their stories, if they feel comfortable IV. Building Resilience: Strategies and Tools * Discuss practical strategies and tools for building resilience, such as mindfulness, self-care, goal-setting, and seeking support * Provide examples and hands-on activities for participants to practice these strategies and tools * Encourage participants to brainstorm and develop their own personalized action plan for building resilience V. Overcoming Challenges and Achieving Goals * Discuss the importance of having a growth mindset and taking action towards your goals * Provide tips and strategies for overcoming obstacles and setbacks * Encourage participants to share their goals and aspirations and receive support from the group VI. Closing * Summarize the key takeaways from the workshop * Encourage participants to continue building their resilience and reaching their full potential * Close with a motivational message and offer support resources, if necessary This workshop can be adapted and modified to suit your specific needs and audience. Remember to keep the focus on practical strategies and tools, encourage group interaction, and offer hands-on activities and exercises to engage participants.