Dan Pontefract

Leadership Strategist, Culture Change Expert, Author, Speaker

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About

Gender: Male

Nationality:

Languages: English

Travels from: Canada

Engagement Types

Themes

TABLE OF CONTENTS

Biography Highlights

Dan Pontefract is an award-winning author and leadership strategist who helps organizations and leaders to bloom.

Biography

Meet Dan Pontefract

Dan Pontefract is a renowned leadership strategist, author, and keynote speaker with over two decades of experience in senior executive roles at companies such as SAP, TELUS, and Business Objects. In these roles, he focused on corporate culture change, leadership development, employee experience, and overall performance improvement. Since then, he has worked with organizations worldwide, including Salesforce, Amgen, the State of Tennessee, Nestlé, Canada Post, Autodesk, BMO, the Government of Canada, Manulife, Nutrien, and the City of Toronto, among others. Dan has firsthand experience in turning leaders and corporate cultures into a competitive advantage, and he believes that the future of work is now.

As an award-winning and best-selling author, Dan has written five books: WORK-LIFE BLOOM, LEAD. CARE. WIN., OPEN TO THINK, THE PURPOSE EFFECT, and FLAT ARMY. His third book, OPEN TO THINK, won the 2019 getAbstract International Book of the Year. His fourth LEAD. CARE. WIN. won the 2022 Nautilus Awards Silver Medal for Leadership. Dan also writes for Forbes, Harvard Business Review, and other outlets.

Dan is a renowned keynote speaker who has presented at four TED events and delivers approximately 50 keynotes annually. He is an adjunct professor at the University of Victoria’s Gustavson School of Business and has received over 25 industry, individual, and book awards. Furthermore, Dan hosts the popular Leadership NOW series, where he interviews famous thinkers, authors, CEOs, and other incredible leaders. Through these interviews, he seeks to understand what makes leadership and people better.

Before leaving the world of full-time gigs in 2018, Dan served as Chief Envisioner and Chief Learning Officer at TELUS, a Canadian telecommunications company with 50,000 global employees and over $14 billion in revenue. While at TELUS, he launched the Transformation Office, the TELUS MBA, and the TELUS Leadership Philosophy, all of which helped increase the company’s employee engagement to nearly 90%.

Prior to his ten years at TELUS, Dan held senior executive positions for 12 years with SAP, Business Objects, Crystal Decisions, and the British Columbia Institute of Technology (BCIT). Dan’s career is interwoven with corporate and academic experience, coupled with an MBA, B.Ed, and multiple industry certifications and awards. Notably, Dan is listed on the Thinkers50 Radar, HR Weekly’s 100 Most Influential People in HR, PeopleHum’s Top 200 Thought Leaders to Follow, and Inc. Magazine’s Top 100 Leadership Speakers.

In 2010, Dan was acknowledged by CLO as a Vanguard Award winner. In addition, he was a 2-time winner by the Corporate University Best in Class Awards of the Leader of the Year in 2010 and 2011. In 2012, SkillSoft awarded Dan the ‘Learning Leader of the Year’ for his work at TELUS, and CLO Magazine also bestowed the Learning in Practice

Innovation Award. He is also the recipient of the 2012 Brandon-Hall Gold Award in Strategy & Governance. In 2015, TELUS became a 10-time winner of the prestigious ATD BEST award under his leadership and was the first-ever recipient of the ATD Hall of Fame distinction.

Dan and his wife, Denise, have three children, two dogs and two cats and live in Victoria, Canada.

Videos

Topics

The Keys to Flourishing in Work and Life: It’s Not Work-Life Balance

By choice or out of necessity, the manner in which many workers make a living is undergoing a fundamental change. And to make a living is to accept that there is a congenital bond between work and life, between what people do and how they live.

The problem? Work-life balance is not the answer. The rising rate of employee burnout is a sign. In this talk, Dan Pontefract provides an assessment of the current state of work and life, offering an alternative. We must create the conditions to bloom in both work and life, not balance. After all, people bring their work into their lives and their lives into their work; an improved work-life model is vital.

Dan will introduce a new, if not more benevolent work-life philosophy. It’s time for leaders to understand what it means to adopt a Work-Life Bloom mindset. Yes, people at all levels of the organization need to bloom not balance. Find out how it’s done.

OUTCOMES:

Learn why work-life balance is a myth and how rising levels of anxiety, burnout, and stress are related symptoms
Be introduced to the work-life bloom model — an improved personal operating system for leaders and team members
Get insights from research conducted globally across 8,000+ leaders and team members across 15 countries
Discover the 12 work-life factors that allow people to bloom in both work and life
Analyze whether you are blooming, budding, stunted or renewing in your work-life persona

Available: Virtually

The Keys to Being a Truly Caring Leader: Lead. Care. Win.

There are only two kinds of leadership in this world: leading self and leading others. It’s that simple, only two. Your ultimate goal is to master and deliver on them both. Now, more than ever, how you lead yourself and others might become the defining moment of your career. Perhaps even your life.

There are nine key & critical leadership lessons that make up a “Lead. Care. Win.” leader. Considerate and engaging leaders—ones who fully understand the critical importance of crafting meaningful, respectful relationships—are people who know how to truly reach and build bonds with their team members with these nine lessons.

Every human interaction is crucial. Every exchange can be mutually beneficial. The bottom line is that when you care enough to champion others, the workplace becomes happily engaged and your organization benefits in more ways than one. Do you care?

OUTCOMES:

Be relatable and empathetic
Act not out of ego but out of purpose
Share knowledge to build a wise organization
Stay present and attentive to the needs of others
Embrace change and the opportunity for growth it offers
Stay curious and adopt lifelong learning
Think and act with clarity
Commit to balance and inclusivity in all your dealings
Act with humility and thoughtfulness

The bottom line is that when you care enough to champion others, the workplace becomes happily engaged and your organization benefits in more ways than one.

Available: Virtually

Purpose Fuels People: Why a Meaningful Role & Purpose-Driven Organization Matters

Having a sense of purpose has become table stakes for many employees at work. Equally important, today’s organizations are being pressured to begin exhibiting purpose in their operating practices. If there is a positive interconnection between both, the benefits will be felt by all stakeholders. Including you!

Dan Pontefract refers to this balanced state of purpose as the ‘sweet spot.’ The alignment of purpose between self, role and organization is critically important for both employees and leaders.

The more a leader can assist team members to understand this alignment of purpose, the quicker everyone will recognize how important the ‘sweet spot’ is to an engaging and fulfilling life and place of work. The quicker an employee defines, develops and decides their purpose—alongside how bought in they are to the organization’s purpose—the more engaged and innovative they will be in their role … and in life.

OUTCOMES:

What makes up the “sweet spot” of purpose
Recognize the difference between a job, career, and purpose mindset
How your sense of purpose is linked to defining your best future self
Distinguish the traits that make up purpose-driven people
Learn ways in which to bring purpose into daily and long-term planning in life & work
Apply methods and discover examples of purpose-based leadership and how it can positively impact your productivity and engagement

Available: Virtually

Collaborative Cultures: It’s the Secret to Organizational Excellence

Leaders in any organization seeking to improve productivity and business results must first start with their own operating culture.

To improve organizational culture is to build up and unleash behaviours that permit employees to connect and collaborate with one another effortlessly. An employee only becomes engaged when the culture is open, transparent, communicative, collaborative, and trustworthy. These are just some of the behaviours that must define how an organization operates.

Dan Pontefract implores organizations to rethink their workplace culture by instituting systemic-wide methods that encourage people to work together versus operating in silos or competitively. The engagement of employees occurs as a result of how they feel about and interact with the organization’s culture.

There is a way and Dan can show you how to turn your culture into a collaborative, competitive advantage.

OUTCOMES:

Why it’s so important to employ a “dare to share” attitude as a leader and on the team
Learn the simple yet vitally important collaborative leader action model — where all levels of the organization can participate
The six obstacles to collaborative cultures and why teams operate in silos
How learning, recognition, technology, and internal HR systems can help or hinder your chance for collaborative cultures
Gain insights into the alignment between a leadership philosophy and collaboration model that can increase employee engagement and overall performance

Available: Virtually

We are Losing the Ability to Think and What to Do About It

There is a crisis brewing. We have lost the ability to think critically, to be creative, and to contemplate ideas of the unknown. It’s becoming a calamity.

Distractions, social media, technology, and an incessant demand for short-term results over long-term planning are the big winners. In order to mitigate such calamities including being “crazy busy” and the pressure to “do more with less,” individuals must return to a state of symmetry between the three components of productive thought: dreaming, deciding and doing.

In this talk, Dan Pontefract introduces tangible, actionable strategies to improve the way we think as organizations and individuals through the cyclical process of Creative, Critical, and Applied Thinking.

To become an Open Thinker, one must understand the relationship between reflection and action, and how it can negatively or positively affect an outcome. It is time to Dream, Decide, Do, and Repeat.

OUTCOMES:

Recognize and understand the effects poor thinking is having on an individual’s and an organization’s performance
Pinpoint the difference between reflection and action – being made aware of indifferent, inflexible and indecisive thinking and how it affects our daily lives
Realize how technology can both help and hinder everyone’s state of open thinking
Distinguish the traits that make up Open Thinking—and learn ways in which to bring them into your daily habits

Available: Virtually

Books

Work-Life Bloom: How to Nurture a Team that Flourishes

In Work-Life Bloom: How to Nurture a Team That Flourishes, award-winning author Dan Pontefract takes a fresh look at integrating our professional and personal lives. Just as a flower needs the right mix of sunlight, water, and nutrients to grow and thrive, team members need the right mix of work-life factors to create a fulfilling and harmonious existence. Through primary global research, interviews, and personal experience, Pontefract delves into the current state of work and life, offering practical solutions for leaders and organizations to create environments where teams can flourish.

Lead. Care. Win.: How to Become a Leader Who Matters

Dan Pontefract is on a mission to change the world of work. Lead. Care. Win is his fourth book, and like the previous three is the product of relentless focus, observations and research that have led him to define 9 insightful yet super-practical leadership lessons. His latest thinking will help you become a more caring and engaging leader, one that will fully (and completely) understand the critical importance of crafting meaningful, respectful relationships among all your stakeholders. Every human interaction is crucial. Every exchange can be mutually beneficial. These 9 leadership lessons center on your willingness to improve how you treat people, a call for meaningful change to: – Be relatable and empathetic – Act not out of ego but out of purpose – Share knowledge to build a wise organization – Stay present and attentive to the needs of others – Embrace change and the opportunity for growth it offers – Stay curious and adopt lifelong learning – Think and act with clarity – Commit to balance and inclusivity in all your dealings – Act with humility and thoughtfulness The bottom line is that when you care enough to champion others, the workplace becomes happily infectious and the organization benefits in more ways than one. It’s time to care. Full potential is possible.

Open to Think: Slow Down, Think Creatively and Make Better Decisions

While it may not occur to us on a daily basis, there is a widespread cultural tendency toward quick decisions and quick action. This pattern has resulted in many of our society’s greatest successes, but even more of its failures. Though the root cause is by no means malicious, we have begun to reward speed over quality, and the negative effects suffered in both our personal and professional lives are potentially catastrophic. Best-selling author and Chief Envisioner Dan Pontefract offers the solution to this predicament with what he coins “Open Thinking,” a cyclical process in which creativity is encouraged, critiquing leads to better decisions, and thoughtful action delivers positive, sustainable results. He proposes a return to balance between the three components of productive thought: dreaming, deciding, and doing. Based on organizational and societal data, academic research, historical studies, and a wide range of interviews, Open to Think is an appeal for a world of better thinking. Pontefract introduces tangible, actionable strategies to improve the way we think as organizations and individuals.

The Purpose Effect: Building Meaning In Yourself, Your role, and Your Organization

Pontefract combines years of experience and research on employee engagement, behavior and culture to create a work about the three crucial areas of purpose: personal, organizational and workplace role. If all three can come to fruition–if there is a positive interconnection between the three distinct definitions of purpose–the benefits should be felt by employees, teams, the organization, customers, and perhaps most importantly, society as a whole. We can refer to this balanced state as the “sweet spot.” When one area is lacking or ignored the results range from disengagement, apathy, lack of growth and even bankruptcy. The Purpose Effect is aimed at both leaders and employees who wish to achieve a purpose mindset on a personal level, for the organization where they are employed and in their role at work, too. A business leader that is committed to purpose will create purpose for the organization. An employee that feels his/her personal sense of purpose is being fulfilled at work will be an invaluable asset to productivity and success. An organization centered on purpose will benefit every stakeholder, from employees to society in general. This “sweet spot” of purpose creates a reciprocal relationship between all three areas and sits at the center of Pontefract’s work.