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Chip Conley

Leadership Expert & Former Strategic Advisor, Airbnb

Business Leader TED Speaker

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About

Gender: Male

Languages: English, French

Travels from: United States

Engagement Types

Themes

TABLE OF CONTENTS

Biography Highlights

A three-time TED speaker on the big stage, Chip Conley is one of the world’s leading experts at the intersection of business innovation, psychology and spirituality.

Biography

Meet Chip Conley

Chip Conley formerly served as Strategic Advisor for Hospitality and Leadership at Airbnb.
He is the mentor to current Airbnb CEO, Brian Chesky, and has taught his award-winning methods to hundreds of thousands of Airbnb hosts across nearly 200 countries.
Chip is the author of multiple NY Times bestsellers, including Peak and Emotional Equations, which explain how to understand the motivations of employees, customers, bosses, and investors, and use that understanding to foster better relationships and build an enduring and profitable corporate culture.
His book, Wisdom at Work: The Making of a Modern Elder, ignites a powerful conversation about how to unlock the value of intergenerational wisdom in the workplace, the knowledge that comes with age, and how to inspire a growth mindset for people of all ages.
He founded Modern Elder Academy, the first midlife wisdom school dedicated to transforming aging.

Chip Conley joined the tiny tech start-up Airbnb nearly a decade ago after a successful career as a boutique hotel company founder and CEO. He was twice the age of the average Airbnb employee which earned him
the title “Airbnb’s Modern Elder” who was as curious as he was wise.

As the internal mentor to the young Airbnb CEO Brian Chesky, Chip got to see the value of intergenerational collaboration in a company that has now grown to be the most valuable hospitality company in the world. His
bestselling book “Wisdom@Work: The Making of a Modern Elder” is a testament to rethinking the value of having 5 generations in the workplace and why more companies are doing their best to encourage their older workers to stay in the workplace longer.

Chip’s Modern Elder Academy has more than 2,000 alums who’ve come to the Mexican beachfront campus and MEA will be opening two campuses in Santa Fe, New Mexico soon.

Videos

Topics

Disruptive Innovation: Learning How to See and Surf a Disruption

Chip Conley has disrupted the hospitality industry twice, once as the founder and long-time CEO of Joie de Vivre Hotels (America’s second largest boutique hotel company) and again when he joined the three founders of Airbnb to help grow and lead the company to become the most valuable hospitality company in the world. Chip has identified his three rules of disruptive innovation in any industry and how start-ups as well as established companies can see the foreshadowing of a new wave on the horizon and surf that wave to competitive advantage.

Available: Virtually

Peak: How Great Companies Get Their Mojo from Maslow

In this conversation, Chip shares Joie de Vivre’s remarkable Transformation while providing real world examples from other companies and showing how attendees can bring about similar changes in their work and personal lives. He explains how to understand the motivations of employees, customers, bosses, and investors, and use that understanding to foster better relationships and build an enduring and profitable
corporate culture.

Available: Virtually

The Modern Elder: A New Framework for Sharing and Receiving Wisdom

For the first time ever, we have five generations in the workplace at the same time. What would happen if we got more intentional about how we all work together? Age diversity makes companies stronger as wisdom can flow in both directions from old to young and vice versa based upon new practices that encourage mutual mentorship.

In this conversation, Chip will disrupt how you think about teaching and learning, and share how to activate mutually-beneficial relationships between the generations of your workforce to inspire a growth mindset in your culture (not just for young hires).

Available: Virtually

Simple Truths for Creating a Culture (and Life) of Happiness, Balance, and Success

Chip believes the most neglected fact in business is that we’re all human and that business schools don’t do enough to help us understand that creating peak experiences for stakeholders can create peak performance for a company. The PEAK model can be used to understand how a company can relate to relationships beyond those with employees and customers: investors, vendors, the community, and, even with yourself. As a practitioner who has used his own company (with over 3,000 employees) as a laboratory for understanding the human condition, Chip’s philosophical but prescriptive approach to fulfillment and work-life balance will be very illuminating.

Available: Virtually

Books

Learning to Love Midlife: 12 Reasons Why Life Gets Better With Age

The midlife crisis is the butt of so many jokes, but this long-derided life stage has an upside. What if we could reframe our thinking about the natural transition of midlife not as a crisis, but as a chrysalis—a time when something profound awakens in us, as we shed our skin, spread our wings, and pollinate our wisdom to the world? In “Learning to Love Midlife,” Chip offers an alternative narrative to the way we commonly think of our 40s, 50s and 60s. Drawing on the latest social science research, inspiring stories, and timeless wisdom, he reveals 12 reasons why life gets better with age.

Wisdom @ Work: The Making of a Modern Elder

At age 52, Chip was asked by the young founders of Airbnb to help grow a start-up into a global hospitality giant. He had the industry experience, but not the digital fluency of his 20-something colleagues. Twice the age of the average employee, he’d be reporting to a CEO young enough to be his son. Chip soon discovered that while he’d been hired as a teacher and mentor, he was also a student and intern. What emerged is the secret to thriving as a mid-life worker: marrying wisdom and experience with curiosity, a beginner’s mind, and a willingness to evolve—all hallmarks of what he calls the “modern elder.”

Emotional Equations: Simple Truths for Creating Happiness & Success

When Chip suffered a series of devastating personal and professional setbacks, he developed “Emotional Equations” (such as Joy = Love – Fear) to help him focus on the variables in life that he could handle, rather than dwelling on the parts he couldn’t. Using simple logic, equations like “Despair = Suffering – Meaning” offer a way to identify the elements in our lives that we can change, those we can’t, and how to better understand our emotions so they can help us. Chip tells his own comeback story and those of other resilient people in this book that offers practical strategies for turbulent times.

Peak: How Great Companies Get Their Mojo from Maslow

Chip turned to psychologist Abraham Maslow’s Hierarchy of Needs at a time when the company he founded was in dire need. And when the young founders of Airbnb asked him to help turn their start-up home sharing company into a world-class hospitality giant, he once again used these principles. “PEAK” strategy has been developed on six continents in organizations in virtually every industry. Chip’s foundational premise is that great leaders become amateur psychologists by understanding the unique needs of their employees, customers, and investors and his theory has resonated around the globe.

Marketing That Matters: 10 Practices to Profit Your Business and Change the World

Whether you’re an entrepreneur building a new enterprise, the leader of an established socially responsible business, or a marketing professional at a Fortune 500 company who wants to make a difference, this “in-the-trenches” guide provides action steps for creating marketing programs that benefit your company and the world. Using real-life examples from Patagonia, General Mills, Clif Bar, and many other companies, “Marketing That Matters” shows how to define your company’s mission, goals, and potential audience in ways that are flexible, creative, and true to your organization’s core values.

The Rebel Rules:Daring to Be Yourself in Business

At age 26, Chip broke the two cardinal rules of starting a business: he invested in an industry about which he knew nothing and he ignored the mantra “location, location, location,” buying a notorious motel in a seedy San Francisco neighborhood. A decade later, he was the “boy wonder” of the American travel industry, famous for his entrepreneurial chops, creativity, and sense of fun. In “The Rebel Rules,” he shares his success secrets, focusing on four primary traits—vision, passion, instinct, and agility—in a guidebook for anyone who wants to walk in step with today’s business innovators.

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